We are open Monday-Friday 9am-5pm EST, if you need help placing an order please email or text. We'd be happy to assist. Our phone support is for product support and technical assistance. .
You may email us at support@nautiqueparts.com or text/call 910-247-6201
IMPORTANT: Please download and view the instructions first. This is not a consumer grade update. You need to understand basic wiring, know how to remove and assemble Deutsch type plugs, and perhaps deal with unknow variations (IE: Changes to your boat over time by other people, add-ons, etc). A very experienced Nautique tech can install in 6 hours, if this is new to you, but you've done 12v wiring in boats/cars, allow 12.
It is not 100% straight forward. It was designed with the intent the installer was familiar with Nautique wiring structure and the fact that some items are assumed knowledge and not written out.